RescueTouch specializes in providing a mobile medical alert system that is very different than others we have reviewed.
RescueTouch was started by a volunteer EMT who saw a need for high quality equipment and a different approach to providing medical alert services. Scott Lepper, the founder of RescueTouch, recognized that a personal, local presence and a no-pressure sales policy was missing from the personal emergency response system market. RescueTouch is based in Florida and serves the entire U.S.
|Family Response with GPS Locate
+ Family Texts
|Family Response with Auto Fall Detect
+ GPS Locate + Family Text Alerts
|The Whole Shabang! Monitored Alarm
+ Fall Alert + GPS Locate + Family Text Alerts
|Chit Chat Pack – Family Response||$65/mo||$62/mo||$59/mo|
|Chit Chat Pack – Monitored EMS and Family Response||$75/mo||$72/mo||$69/mo|
The Stuff We Liked:
Very affordable, modern cellular alert system, not dependent on call center, can be setup to notify and communicate with friends and family, monitored solution available as well. Fall detect, GPS location, and geo fence alert are available as well. Two-way built in speakerphone, showerproof. No contracts, no cancellation fees, no early termination fees.
The Stuff We Didn’t:
Not necessarily a negative, but no non-cellular options available.
The Bottom Line:
RescueTouch is a great option for a cellular medical alert system that can go anywhere cellular service is offered.
Aren’t these colors great? Customers make color choices at the time of checkout.
Cellular Medical Alerts from RescueTouch
RescueTouch offers several different options in regards to the functionality of it’s medical alert. The equipment used by RescueTouch is a welcome change from the “medical device” appearance of many other medical alert systems.
Features of RescueTouch medical alerts
Aside from looking great and not like a medical alert device, the RescueTouch unit has everything we would expect in a top rated cellular medical alert system.
- Built in speakerphone- loud and clear
- Automatic fall detection
- GPS location
- Text notifications
- Geo-fence alerts- be notified when user enters or leaves a specific area
- Cellular service through AT&T ensures large coverage area across the U.S.
RescueTouch is a fairly new company and it offers competitive monthly rates for specific packages upon equipment purchase. Additionally, the company offers programs that donate 10% of each membership to community rescue squads such as fire departments, EMTs and paramedics as well as senior centers.
Why RescueTouch over other medical alarm services?
The RescueTouch systems are available in four vibrant colors along with a charging dock. It is programmed to call up to five different family members or their 24/7 monitoring center. The system can also send information such as fall detect, location, and geo-fence breach by the user. The unit is fitted with a two-way speakerphone and is very easy to set up.
The RescueTouch medical alert device can be utilized for emergency as well as non-emergency situations, communication, monitoring and safety. It differs from other medical alert systems because it does not need to be dependent on call center monitoring. This device allows friends, family and others to directly call the wearer or be notified if the call button is pressed or a fall is detected.
RescueTouch Plans and Services
There are several different plans to choose from depending on the needs of each individual user. Each RescueTouch plan requires a $99 purchase price for the equipment, the first month of service is free when you mention The Senior List.
– The least expensive option at $19/mo. places calls to the nearest 911 emergency dispatch center.
Family Response with GPS Locate + Family Text Alerts
– Program up to three personal contacts to be notified in the event of an emergency. GPS locate is enabled as well, smartphone is required of personal contacts for GPS and text alerts to work. Pricing starts at $29/mo.
Family Response with Auto Fall Detect + GPS Locate + Family Text Alerts
– In addition to benefits mentioned above, mobile fall alerts will be sent to programmed contacts in the event of a fall detected by the mobile alert unit. Pricing starts at $34/mo.
The Whole Shabang! Monitored Alarm + Fall Alert + GPS Locate + Family Text Alerts
– In addition to the benefits mentioned above, the monitored solution will contact the RescueTouch 24/7 monitoring center for immediate assistance. The dispatchers can then contact friends, family, caregivers or first responders. Pricing starts at $39/mo.
Chit Chat Pack Family Response
– This package includes two synced RescueTouch devices with fall detect, GPS Locate, and Family Text Alerts). The two synced devices are perfect for couples or besties who want a “partner contact” type device to chat with another person. This plan includes 100 minutes of chat time to be used between the two. In addition, the Chit Chat devices have the same functionalities as the Family Response systems with fall detect, GPS locate, and family text alerts for programmed numbers. Pricing starts at $59/mo.
Chit Chat Pack Monitored
– In addition to the functionality of the Chit Chat Pack above, this package offers 24/7 professional monitoring. Pricing starts at $69/mo.
The RescueTouch battery life is 4-5 days with GPS off, 2-3 days with GPS on, depending on usage and activity.
RescueTouch is keeping customers out of the hospital.
Not only is a RescueTouch a valuable tool for senior safety, but it can also keep your loved one out of the hospital. By eliminating the need for a middleman monitoring center, your loved one can call you or a professional caregiver directly instead of an emergency call and an ambulance ride. This is highly important for those who have recently been in the hospital, discharged and returned home. The fact that RescueTouch can directly reach a home health provider, caregiver or even a triage nurse may prevent a large number of unnecessary hospital readmissions. RescueTouch is currently spearheading a pilot project with plans to significantly reduce hospital readmission rates, we plan to follow up later this year to report on the results. In the meantime, the cellular alert system this company offers is one we highly recommend.